Frequently Asked Questions

Ethio Gamer Top Up is Ethiopia's leading game top-up service. We let you buy PUBG Mobile UC, Free Fire Diamonds, Telegram Premium, Mobile Legends Diamonds, gift cards, and more — all through our Telegram bot, paid with Ethiopian Birr.

Open our Telegram bot (@EthioGamerTopUpBot), choose a game, select your package, enter your Player ID, pay with your bank, and receive your top-up instantly. The entire process takes under a minute.

No. Your Telegram account is your account. Just open the bot and start buying — no signup, no email, no extra passwords.

We currently support PUBG Mobile (UC), Free Fire (Diamonds), Mobile Legends (Diamonds), Telegram Premium, and various gift cards. We add new games regularly.

We accept all major Ethiopian banks: Commercial Bank of Ethiopia (CBE), Telebirr (Ethio Telecom), Awash Bank, eBirr, M-Pesa (Safaricom), and Bank of Abyssinia (BoA). Pay directly from your bank app.

Yes, all our prices are in Ethiopian Birr (ETB). No currency conversion, no international card needed.

Minimum and maximum amounts depend on the game and package. Check the specific game page for available packages and pricing.

No. The price you see is the price you pay. No service fees, no processing charges, no surprises.

Most orders are delivered instantly — within 60 seconds of payment verification. For PUBG UC and Free Fire Diamonds, credits appear directly in your game account.

Contact our 24/7 support through the Telegram bot. If there's a delivery issue, we'll either complete the delivery or process a full refund.

Yes. The bot sends you a confirmation message with your order number, amount, and delivery status as soon as payment is verified.

Never. We only need your Player ID (a numeric code visible in your game profile). We never ask for your password, login credentials, or any sensitive account information.

We verify payments directly against bank records using your transaction receipt. We never store your bank credentials — you make the transfer through your own bank app.

Our system automatically checks the exact amount. If the amount doesn't match, the payment won't be accepted and you'll be asked to try again or contact support for a resolution.

If we fail to deliver your top-up for any reason, you receive a full refund. Contact support through the Telegram bot to initiate the process.

Our 24/7 support is available on Telegram at @ethiogamertopup. You can also reach us through our Telegram channel @ethiogamer1.

Before processing payment, the bot verifies your Player ID and shows you the associated account name. Always confirm the name matches before proceeding. If you've already paid with a wrong ID, contact support immediately.